German Speaking Service Desk Analyst (m/f)

Poslodavac:TATA Consultancy Services
Kategorija:Administrativna zanimanja, Ekonomija, računovodstvo i financije
Mjesto rada:Budapest, Hungary
Rok prijave:15.08.2017.

O poslu

Opis radnog mjesta:INTRODUCTION
Do you believe that learning to deal with technology is relevant nowadays? Speaking different languages motivates you? If the answer to both questions is yes, perfect! We have the best opportunity for you here in TATA Consultancy Services!

FUNCTION
Seeking an associate to provide 1st level multilingual infrastructure and application support for an international customer in English and German.
Service Desk Agent providing multilingual infrastructure and application support for an international customer. The Service Desk is the Single Point of Contact for the employees of our customer and all IT related problems will be reported to this team via email, phone, chat or web interface.

The primary objective is the administration and translation of the incoming issues and requests. All problems, incidents or service requests should be resolved on the level of the service desk or escalated to higher level resolver groups.

This is a technical role where the candidate should provide Level 1 End User IT support, instruct users on usage of software, announce urgent/important information from IT group, receive and assign software, hardware and network requests to the appropriate IT team.
Vrsta posla:stalni radni odnos
Županija:Inozemstvo
Država:Hungary

O zaposleniku

Znanja i kvalifikacije:REQUIREMENTS
• Fluent English and German language knowledge
• Good knowledge of Windows operating system, Microsoft Office, Microsoft Outlook and other standard software packages

Advantages:
• Customer Service and/or technical skills
• Service Desk experience
• Knowledge of computer hardware/peripherals and printers
• SAP knowledge

OFFER
• A colorful and dynamic work environment with a great diversity of people, cultures and business areas
• An open culture that improves the quality of life
• Learning and sharing that helps you to progress both professionally and personally

INFORMATION & APPLICATION:
Jelena Radovic - jelena.radovic@tcs.com

Apply: http://www.mytcscareer.com/german-speaking-service-desk-analyst-level-1/?apply=true
Strani jezik:engleski, njemački
Poznavanje rada na računalu:dobro

Kontakt podaci

Naziv poduzeća:TATA Consultancy Services
Županija:Inozemstvo
Telefon:Jelena Radovic - jelena.radovic@tcs.com

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