German Speaking Representative (m/f)

Poslodavac:Teleperformance Greece
Kategorija:Ostalo, Prodaja (maloprodaja - veleprodaja)
Mjesto rada:Athens, Greece
Rok prijave:10.08.2017.

O poslu

Opis radnog mjesta:Teleperformance Greece makes everyone’s everyday life easier! Whether it's a smart phone that stopped working, a lost credit card, a computer glitch, info about money transfer etc, Teleperformance Greece employees have always been there to support and solve the issue in the most professional manner!

Established in 1989, Teleperformance in Greece is the very first company to introduce Contact Center Outsourcing in the local market. It started becoming a major destination for multilingual speakers from Europe, Middle East and Africa, serving currently over 130 markets in 35 languages & dialects and employing nearly 4,740 people from 91 nationalities.

Our most valuable assets are our employees & When it comes to providing customer care it is worth hiring only the best!

Forceful IT companies around the world, collaborate with Teleperformance Greece, in order to provide outstanding services to our customers. Great new opportunities are starting in a couple of weeks from now and we give you the chance, to join us and be a German speaking representative in our big Multinational family. Your duties are to resolve customers’ concerns in a professional, efficient and effective manner via Inbound calls, chatting and email both in German and English. In detail:

We are a people oriented company, with more than 4.850 active co-workers, and we are proud to admit that we have been voted Best Working Place for 2017!!!

Our offer:
- Competitive monthly salary
- International modern working environment
- Career development opportunities
- Joining bonus provided in ticket vouchers
- Extra Payment for Overtime, Sundays, Night shifts or Greek Bank Holidays
- Monthly performance bonus
- Employee referral bonuses
- Great relocation package: Flight Tickets / Airport pick-up / 2 Weeks Free Accommodation
- Special Discounts & Offers for all employees
- Paid training using the latest technology
- Real Estate support to find your own apartment / room arranged and paid by us
- Monthly accommodation bonus
- 3 Extra bonuses per year (Christmas / Easter / Summer)
- On-site canteen
- Casual dress code
- Public and private health insurance
- In-House doctor and examination center
- Free Greek courses
- Career development opportunities
- Employee Relations team to help new hires integrate in the Greek lifestyle and culture
- Interactive activities within a fun team: Team-building, Excursions, Themed parties, Sport & Events
Vrsta posla:stalni radni odnos
Županija:Inozemstvo
Država:Greece

O zaposleniku

Znanja i kvalifikacije:Candidate’s profile:
- Proficient in German (both written and oral skills)
- Fluent in English
- Strong communication /soft skills
- Ability to multi-task, prioritize, and manage time effectively
- Availability to work in rotating shifts and on weekends / holidays

Job description:
- We listen and respond to our customers’ needs and concerns (via phone, emails or chat in German)
- We always handle customers’ issues or complaints in a polite way
- We determine further action or final completion on customer cases received
- We record details of customer contacts and actions taken
- We research answers or solutions as needed

You may send your CV via mail at “apply_cv@gr.teleperformance.com” or upload it directly in our database “ https://careers.teleperformance.gr
Strani jezik:njemački
Poznavanje rada na računalu:osnovno

Kontakt podaci

Naziv poduzeća:Teleperformance Greece
Adresa:Thisseos Avenue 330, 17675 Kallithea, Attiki
Županija:Inozemstvo
Država:Greece
Internet adresa:careers.teleperformance.gr

Pretraži ponudu poslova!